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Return Policy
RIGHT OF WITHDRAWAL
The Customer can exercise the right of withdrawal pursuant to
Art. 5 of Legislative Decree N° 185/99
of Italian law at the following conditions:
- The Customer can withdraw from the purchase
contract and return the goods purchased without need of motivating its decision and
without any penalty within a time limit of 10 working days; such days
commence upon Customer’s receipt of the goods.
- The right of withdrawal is exercised by
sending written notice thereof, within the time limit foreseen, to
Minservice di LOCATELLI ATOS’s headquarters by
registered letter with return receipt. The notice can be sent, within
the same time limit, also by telegram, fax (at +39 0342
512217) or e-mail,
provided it is confirmed by registered letter with return receipt within
48 hours thereafter.
-
The specimen/s must be returned in perfect
condition within 15 days from the date of the notice of withdrawal. It
must also contain all material, including the original
packaging. (Invoice, labels ...)
- The return
of specimens to Minservice di LOCATELLI ATOSis understood to be at the
care and expense of the Customer who decides to withdraw from the
contract.
- Minservice di LOCATELLI ATOS
shall have a 30 day time limit from the date of receipt of the returned
products for crediting to the Customer the sum it had paid, less
shipping costs.
- The complete
packaging of the product and the original invoice
shall be addressed to:
Minservice di LOCATELLI ATOS
Via De Simon,48
23100
SONDRIO
ITALY
Phone: +39 0342 511 368
Fax:
+39 0342 512 217
In all of the above cases, the Customer shall
indicate the data for making the transfer (name of the
bank, ABI and CAB codes, current account number, name
and address with zip code of the person in whose name
the account has been opened). |
